Here's what businesses can and can't pay for.
Claiming a brewery's page and getting the "Claimed" badge is free.
Claimed breweries can update their hours, phone, website and Instagram, and list what's on tap. There's no charge for this for now.
We plan to offer paid plans for breweries with extra tools. No price is set yet.
Paying doesn't buy:
A brewery's score comes from the average of real member reviews.
A "Claimed" badge means a person proved they run the brewery. It isn't a quality mark, and it doesn't change the score.
We phone the number on the brewery's own website or public listing — not the number written in the claim — and ask for the person by name. Or we ask for a reply from an email address at the brewery's own domain. If we can't check a claim that way, we don't approve it.
Breweries can't see who said what. Any totals they see are anonymous and appear only after at least five different people have rated. Your pours stay private, and your email isn't shown to breweries.
A brewery can report a review that breaks the Community Guidelines, from the app or by email. A person decides what happens to each report. Reviews that break the rules come down. Reviews that are only negative stay up. The details are in our Terms, section 8.
A business can't delete photos the community adds. It can report them, like anything else.
Questions: [email protected]